Burnie Brae works with clients to ensure they are able to access the community and essential services; participate socially and economically in their community; and, most importantly, maintain independence.


Burnie Brae offers a range of programs that help our clients to get out and about in the community. Whether it be transported to a medical appointment, shopping assistance or social outings, we are here to help with a team of qualified staff and dedicated volunteers who are committed to providing high-quality care and support services.



Community Transport

The Burnie Brae Transport Service offers a low cost solution for eligible northside residents in Brisbane who have difficulty accessing public transport. A door to door service is provided for those who need help to get to the shops, to activities and events at our the Burnie Brae Centre or to other social events and places.

Our fully trained staff are equipped to offer a comprehensive level of support to all passengers and disability access. A wheelchair hoist is available on our buses.

To assist with the ongoing costs of maintaining this service, a fee per trip is charged.

Community Transport for Those Aged 65 and Under

People aged under 65, or people of Aboriginal and Torres Strait Islander descent aged under 50 years of age, can utilise subsidised Burnie Brae transport if they are experiencing transport disadvantage as a result of being:

  • A person with a disability
  • A person with a mental health condition
  • A person with a chronic health condition
  • A person who is financially disadvantaged and has limited access to affordable private or public transport
  • An unpaid carer travelling in their role as a carer.


*Burnie Brae transport is not available to people who are receiving funds for transport from other services or through other schemes e.g. NDIS. An eligibility screening assessment will be done prior to travelling with Burnie Brae



Transport to medical appointments

Burnie Brae provides economical transport to Seniors and people over 18 years with a disability, who are unable to access public transport and live within the geographical area covered by the service. Eligible clients can be driven to local medical centres and hospitals such as the Prince Charles, North West, Holy Spirit Northside and Royal Brisbane Hospital as well as the City Specialists Clinic.

With door to door transport generally provided Monday to Friday between 7.00am and 5.00pm, (and extended hours by arrangement), the service is a real answer for those experiencing difficulty getting to appointments, particularly at hospitals where parking is limited and very expensive.

Bookings are essential for this service and must be made by 12pm the day before the appointment.


Help with shopping


Group Shopping

Our Transport Service co-ordinates a Group Shopping Service to the following shopping centres:

  • Stafford City
  • Westfield Shoppingtown Chermside
  • Taigum Centro Shopping Centre

Clients are picked up at home and taken to their nearest shopping centre for two hours of shopping, then returned home and helped inside with their purchases.

Supported Shopping

If required, we also offer individual support for clients with a staff member providing transport to and from the shops and assisting with purchase of goods. These outings are both practical and social with the assurance of companionship when needed.

Special Needs Shopping

In the event that clients are unwell or unable to shop themselves, arrangements can also be made for a staff member to purchase groceries on behalf of clients.


For further information regarding transport services, fill out the form below or call us on (07) 3624 2121.


Funded by the Australian Government Department of Health

Disclaimer: Although funding for this service has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.

I wanted to encourage my 22 year old daughter Chantel to be more independent. She recently got some casual employment but due to her intellectual disability needs supported transport to get to and from work. I contacted Burnie Brae to see if they could help and I can't tell you how glad I am. The service has been outstanding and it has taken a weight off my mind knowing she is in good hands.

Enquiry Form

How do I access Burnie Brae Government funded services

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