Technology training

Build your technology confidence

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There’s never been a better time to get online. Feeling confident with technology is so helpful for connecting with others online, accessing services and exploring your interests and curiosities. The possibilities are endless!

Anyone can master technology. With help to grow your skills and awareness, you can feel safe to take the leap and explore the online world.

Our knowledgeable tech tutors can spend an hour with you to get you started.

What do you need help with? Maybe it is:

  • using a smartphone, tablet or laptop
  • emails and text messages
  • connecting online with family and friends
  • social media
  • internet banking
  • shopping online.

Whatever it may be, our tutors can help you master it, at your own pace. We offer one-hour, individual lessons to all Burnie Brae members, where you can ask plenty of questions.

Book a lesson


  • Tuesday 2pm - 4pm
  • Thursday from 1pm to 3pm
  • Wednesday and Friday from 9am to 3pm


Burnie Brae Centre
60 Kuran Street
Chermside QLD 4032


Our technology training program is $5.00 per lesson. The fee is payable over the phone or at reception.

How do I book a lesson?

Phone: 07 3624 2110
Email: [email protected]

Our office hours are weekdays 8am to 4pm.

Lesson topics

These are some topics you may explore in your lessons.

  • Setting up and using your new device
  • The basics of getting online
  • Staying safe online
  • Communicating with family and friends who live far away
  • Finding friends who share similar interests and hobbies
  • Keeping up to date with what’s happening in the community and around the world
  • Banking online
  • Using myGov
  • Shopping online safely and securely
  • Organising and backing up your files and photos

Digital devices we can assist with include:

  • smartphones: iPhone, Android
  • tablets: iPad, Android, Windows
  • laptops: PC, Mac, Android
  • smart devices: Alexa, Google Home, smartwatches, smart TVs
  • wireless devices: Bluetooth speakers, in-car sound.

Become a digital mentor

If you’re interested in helping others stay connected, you may enjoy becoming a digital mentor. You don’t need to be a computer guru—you just need to love engaging with others and have an interest in sharing your technology knowledge and skills.

If this sounds like you, we’d love to welcome you to our digital mentor training.

The program involves a brief interview to find out more about you, completion of online training modules and a Zoom training session. Once you’ve been trained, you can use your new skills as a Burnie Brae volunteer or to help mentor your family and friends.

If you’re interested in registering for digital mentor training in 2022, get it touch with us.

Phone: 07 3624 2110
Email: [email protected]

Program feedback


“I really enjoy helping people realise the potential of their devices to assist their daily lives in ways that they were not aware of (e.g. with interests and hobbies).”

“It’s wonderful to see the progress learners make and their satisfaction when they master a new skill.”

“Volunteering as a tech tutor has been a great way to learn myself as well as showing someone else. I help out friends who also have problems with phones and simple computer problems.”


“You don’t know what you don’t know! My lessons have helped me try new things.”

“I loved learning on my loan device, it made such a difference to my life. It proved a point; we should never give up especially if we are given a chance and great help to achieve.”

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