Your feedback

Compliments & Complaints

Here at Burnie Brae, continuous improvement is our goal. Your feedback plays a crucial role in helping us enhance our services. We also love to hear about your positive stories and compliments.

Your feedback matters! Share your feedback via our online form below or call our customer service team on 3624 2121. Alternatively, you can download and return the physical form to Burnie Brae Reception, 60 Kuran Street, Chermside 4032.

We encourage anyone who has a complaint or concern to address them with Burnie Brae directly, however, at any time, you can take a complaint or concern to the following agencies:

Your feedback will be reviewed and investigated in order to address any concerns you have raised. 

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