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Burnie Brae

Your feedback

Compliments & Complaints

Your feedback helps Burnie Brae improve and ensures we’re meeting the needs of our community.

If you have any suggestions for improving our programs, compliments for our amazing team or concerns you'd like us to address, we want to hear from you!

Ways to share your feedback:

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While we encourage you to raise any concerns with Burnie Brae directly for prompt action, you also have the option to reach out to these independent agencies:

Your Feedback Matters

We follow best practices in managing feedback - addressing issues quickly, supporting transparency and improving services. We’re constantly learning, thanks to your input and our Consumer Advisory Committee guided improvements.

Together, we make Burnie Brae better for everyone. Thank you for your feedback!

Reviews from our community...

Offers a range of services and programs from art and dancing to gym, massage, hairdressing and especially programs for the very old or challenged. Beautiful caring people. Can't compliment them enough

Robin

As a carer I take my client here when he is well enough to go out. Staff are super friendly and helpful and very welcoming. Nice atmosphere and lovely quality meals served

Suzanne

Burnie Brae has so many options available for seniors. Library, cafe, garden, travel centre, fitness and wellbeing to name a few or just go for a chat.

Kathleen

Staff are very helpful and friendly. Cafe serves tasty food at a reasonable price. Many classes on offer. Check it out. You don't have to be a Senior or pensioner to use the facilities. Great gym and sport physiologists.

Nicki

There's plenty of various support for the elderly and disabled people who need help and social care. Thank you to the great staff

Marlene

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