Burnie Brae Transport covers a wide range of areas throughout North Brisbane, Brisbane City and surrounding areas. If you're outside of our catchment area, don’t worry! We can still help. Just give us a call and we’ll provide a quote for transport to your location.

Brisbane Northside & Surrounds

• Albany Creek
• Aspley
• Arana Hills
• Bald Hills
• Boondall
• Bray Park
• Brendale
• Bridgeman Downs
• Brighton
• Carseldine
• Eatons Hill
• Everton Hills
• Fitzgibbon
• Geebung
• Lawnton
• McDowall
• Mitchelton
• Northgate
• Nudgee/Nudgee Beach
• Sandgate
• Strathpine
• Taigum
• Virginia
• Wavell Heights
  

Brisbane City

• Albion
• Alderley
• Chermside
• Chermside West
• Deagon
• Everton Park
• Hendra
• Kedron
• Lutwyche
• Nundah
• Stafford
• Stafford Heights
• The Grange
• Toombul

To arrange your transport, simply give us a call at 3624 2121 between 7am and 5pm on weekdays. If your appointment falls outside these hours, we can help arrange alternative taxi transportation at the standard contribution rate.

Need a home pickup? We can arrange that too, just request it and we'll aim to be there within 1-1.5 hours prior to your appointment. Please make sure you have a mobile phone handy.

Home on request pickups available for hospital/specialist appointments only, with a potential wait time of up to an hour.

You can also book your transport months in advance, so feel free to plan ahead and secure your ride whenever you need it!

A small, per-trip fee is charged to cover maintenance costs, based on the distance travelled. For clients who regularly visit their nearest shopping centre, a flat fee of $8 is applied. For more details, feel free to contact our team. Funding is available through My Aged Care.

Yes, you may be eligible for subsidised transport through the Commonwealth Home Support Program or Support at Home (previously known as Home Care Packages). To qualify, you must meet certain criteria. First, register with My Aged Care by visiting myagedcare.gov.au or by calling 1800 200 422.

We’re here to make sure you get the support you need. For those with limited mobility, we offer versatile sedans that are easier to access, as well as vans and buses with steps for added convenience.

If you use a wheelchair, our vehicles are equipped with hoists to ensure safe and comfortable boarding. If you have any specific mobility requirements, just let us know and we’ll work with you to arrange the most suitable transport option for your needs.

As we often pick up multiple clients along a set route, pickups usually happen 1 to 1.5 hours before your appointment, rather than immediately prior to it.

You’ll receive a reminder text message the day before your scheduled trip, provided we have your mobile number.

Unfortunately, our drivers are unable to wait during your appointment, errands, shopping trips, ATM visits, prescription pickups, or other similar activities. This is because we operate a scheduled route that often involves picking up multiple clients.

To ensure a smooth and timely service for everyone, please plan your appointments and errands accordingly, allowing enough time for travel to and from your destination. We appreciate your understanding and cooperation!

If you need to cancel, please let our team know as soon as possible. To avoid a late fee, we ask that you book your trip by 11am the day before.

Cancellations made within 24 hours of your scheduled pickup may incur a cancellation fee.