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Burnie Brae Reception
Weekdays 8am-4pm
60 Kuran Street, Chermside
Customer Service
Weekdays 7.00am-5pm
Home Care Resources
Home Care Resources
Our resource library is designed to give you clear, practical information about every stage of your Home Care journey - from applying for a package to understanding upcoming reforms.
Explore our articles below to stay informed, feel empowered, and make confident decisions about your care.
Applying for a Home Care Package
Learn how to apply for a government-funded Home Care Package through My Aged Care - including eligibility, assessments and how to prepare.
Accessing Home Care Packages
Find out how Home Care Packages work and what services are available to help you live independently at home.
Home Care Packages FAQs
Got questions? We've answered the most common ones about Home Care Packages, funding, services and more.
Home Care Package Allocation: What are the next steps
Been assigned a package? Here's what to expect, from referral codes to provider selection and income assessments.
Home Care Packages: Your First Visit
Learn what happens at your first meeting with your Care Partner and how your personalised Care Plan is created.
Changing Your Home Care Package Provider
Thinking about switching providers? This guide explains your rights, what to consider, and how to make the transition smooth.
Choosing a Home Care Package Provider
Use our checklist to compare providers and choose one that fits your needs, preferences and values.
Upcoming Aged Care Reforms
Changes are coming to aged care in Australia. Learn about the new Support at Home Program, what’s changing from 1 November and how it may affect your current or future Home Care Package.
Still have questions? Our friendly team is here to help.
© Burnie Brae Ltd. | ABN: 39 206 062 402 | ACN: 609 476 637
Burnie Brae Ltd. | ABN: 39 206 062 402 | ACN: 609 476 637
Burnie Brae Reception
Weekdays 8am-4pm
60 Kuran Street, Chermside
Customer Service
Weekdays 7.00am-5pm