Make the Switch to Burnie Brae – Support That Truly Fits You.

Choosing the right Home Care Package provider can make a big difference to your daily life. Whether you’ve been with your current provider for 6 months or 6 years, you have the right to switch at anytime, for any reason.

There are many reasons why someone might decide to switch their Home Care Package provider, such as:

• Looking for more cost-effective care options
• Need for access to a wider range of services or specialised support
• Experiencing communication difficulties or inconsistent support from your current provider
• Changes in care requirements that aren’t being met
• Moving to a new location

Whatever your reason, Burnie Brae offers a personalised, seamless transition to a provider who truly listens and adapts to your unique needs.

Not yet receiving a Home Care Package? We can help you understand the process and apply through My Aged Care.

What services are included in a Burnie Brae Home Care Package?

Our packages include a wide range of supports such as personal care, daily tasks assistance, allied health services, transport, social activities, and wellness programs tailored to your needs. Learn more.

Why Choose Burnie Brae for Your Aged Care?

At Burnie Brae, we’re dedicated to delivering care that truly focuses on what matters most to you.

How to Switch to Burnie Brae

1. Review your current agreement – check for any outstanding fees or notice periods

2. Contact Burnie Brae – our friendly care team will explain your options and what to expect.

3. Notify My Aged Care – we’ll help you request a new referral code

4. Confirm your exit date with your current provider

5. Start services with Burnie Brae – we’ll create a care plan and start support without delay

We're Here to Guide You Every Step of the Way

From contacting My Aged Care to arranging referral codes and handling paperwork, our friendly team will make sure everything’s clear and comfortable before you commit.