With the recent announcements around aged care reforms and the introduction of the new Support at Home program starting 1 November 2025, many older Australians are understandably wondering how this might affect the support they receive - especially those currently using the Commonwealth Home Support Programme (CHSP).

If you’re receiving CHSP services, there will be no immediate changes to your care.

Here’s an overview of what you need to know.

What Is the Commonwealth Home Support Programme (CHSP)?

CHSP is entry-level aged care funding provided by the Australian Government to help people aged over 65 (or over 50 for Aboriginal and Torres Strait Islander people) live independently in their own homes.

Services may include:

• Personal care

• Transport assistance

• Allied health services

• Domestic help

• Social support and group activities

To check your eligibility or apply for an assessment, visit the My Aged Care website.

Unsure what funding you receive - CHSP, Home Care Packages, or another aged care program? To find out, contact My Aged Care on 1800 200 422 or Burnie Brae on (07) 3624 2121.

What’s Changing with Aged Care in 2025?

From 1 November 2025, the Australian Government will roll out the Support at Home program to replace the current Home Care Package (HCP) system. This aims to simplify aged care funding and offer more flexible, person-centred support.

However, it’s important to note:

• CHSP recipients will not transition to Support at Home until at least 1 July 2027.

• You will continue receiving the same services in the same way until that date.

• There’s no need to reapply or make any changes to your care right now.

On the Home Care Package Waitlist?

Depending on when you are assigned a package, different rules apply:

• Before 1 November 2025: You will receive your Home Care Package under the current system.

• After 1 November 2025: You’ll enter the new Support at Home system.

Either way, your existing CHSP services will continue unchanged until the 2027 transition.

What You Can Do Right Now

• Keep accessing your CHSP services as usual. No changes needed.

• If your care needs change or you’d like to review your support, get in touch with us - we’re here to help.

• Stay informed about the aged care reform timeline and how it may affect you in future.

More About the Support at Home Program

We’ll continue to keep our clients updated as more information becomes available. In the meantime, if you have any questions or concerns about your care or funding, call our team on (07) 3624 2121 or visit burniebrae.org.au.