No, you won’t lose your package.

If you're already receiving care through a Home Care Package, it will automatically transition into the new Support at Home system. There’s no need to reapply or worry about a gap in services - the change will be smooth and hassle-free.

That depends on when you started receiving care:

• If you started before 12 September 2024, your current fees will stay the same.
• If you begin care after 1 November 2025, there may be new contributions based on your income and assets.
  • Full pensioners will pay the least
  • Self-funded retirees may contribute more

If you'd prefer not to go through income and asset checks, Burnie Brae also offers a private-pay option, allowing you to access services without means testing or additional paperwork.

No. If you already have a Home Care Package, you will not need a new assessment. Your care will transition seamlessly to the new system on 1 November 2025.

However, there will be some changes in how services are funded. Certain items, such as:

• Assistive technology (e.g. walkers, rails)
• Home modifications
• End-of-life care

will be funded separately, meaning they won’t come out of your regular care budget.

There are several trusted sources you can contact for help and advice:

• My Aged Care: 1800 200 422
• Older Persons Advocacy Network (OPAN): 1800 700 600
• Burnie Brae Care Services Team: Our staff are here to help guide you through the changes and explain how they apply to your individual situation. Contact us

The Australian Government Department of Health, Disability and Ageing has released several new client fact sheets to help you understand the Support at Home program and related services:

• Support at Home program – services
• Support at Home program – End-of-Life Pathway
• Hardship assistance for aged care – Fact sheet
• Support at Home program – participant contributions
• Support at Home program – Restorative Care Pathway
• Support at Home program – care management
• Support at Home program – self-management
• Support at Home program – classifications and budgets
• Support at Home program – Assistive Technology and Home Modifications (AT-HM) scheme

These resources provide valuable information for participants and their families about what to expect and how to access support.