We've recently received a report of someone pretending to be a Burnie Brae staff member over the phone.

Scammers are becoming more convincing than ever, and they often use familiar names, organisations or urgent requests to try to gain your trust. It’s important to stay alert and take your time when receiving unexpected calls.

If you receive a phone call from someone claiming to be from Burnie Brae, don’t feel pressured to provide personal information, make decisions quickly or follow instructions you’re unsure about. If you’re ever uncertain, hang up and call us directly on (07) 3624 2121 to confirm whether the call was genuine.

Remember:

• Be cautious of unexpected calls, even if the caller seems friendly or knows some of your details.

• Never share your banking, Medicare, Centrelink or personal information unless you’re certain who you’re speaking with.

• Take your time and don’t be afraid to ask questions or end a call if something doesn’t feel right.

• Trust your instincts - if something feels suspicious, it’s okay to stop and check.

• Let us know if you receive a suspicious call claiming to be from Burnie Brae so we can help keep our community informed.

Knowledge is one of the best ways to protect yourself.

To help our community stay safe, we're also running FREE Cyber Security Information Sessions at the Burnie Brae Centre in Chermside. Learn how to spot common scams, protect your personal information, recognise red flags and feel more confident navigating today's digital world.

We also offer personalised technology lessons with our digital mentors - supporting you with any tech issues, navigating the online world and using your devices. Learn more.

Together, let's keep our community informed, empowered and scam smart.