Contact
Customer Service by Phone
Weekdays 7:30am – 4:30pm
Community Centre
60 Kuran Street, Chermside
Weekdays 8am – 4pm
“It looked exactly like a message from my bank.”
Margaret almost clicked the link. The logo looked right. The wording sounded urgent. Fortunately, she paused.
That small pause is often the difference between staying safe and becoming another scam statistic - and it all comes down to knowing what to look for.
Practical Skills That Protect You
At our free cyber safety sessions, we focus on simple, practical steps that truly protect you online.
You’ll learn how to recognise scams and phishing attempts by spotting unusual email addresses, urgent language, unexpected links and requests for personal details. Once you know the red flags, those “official” messages don’t seem so convincing.
We also cover creating strong, unique passwords and why using the same password across multiple accounts can put you at risk. Small changes can make a big difference.
We explain multi-factor authentication - that extra code sent to your phone or email - and why it’s one of the most powerful tools to protect your accounts.
You’ll also understand why keeping devices and software updated is essential, and how to protect your personal and financial information by knowing when to stop, verify, or simply hang up.
Cyber safety doesn’t have to feel overwhelming. With the right knowledge and support, staying connected online can feel confident and secure - not stressful.
Session Details
Our free cyber security information sessions provide easy-to-follow guidance designed specifically for seniors. Learn more and book your spot.
Ongoing Support
We also offer a free follow-up session with our digital mentors, plus the option for ongoing one-on-one technology assistance. That way, you can apply what you’ve learned on your own device, at your own pace - with confidence.
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© Burnie Brae Ltd. | ABN: 39 206 062 402 | ACN: 609 476 637
Burnie Brae Ltd. | ABN: 39 206 062 402 | ACN: 609 476 637